Thursday, September 8th, 2011 at
12:18 am
I purchased an outdoor resin wicker patio set and it is unravelling. It is just over 1 year old. I would like to know where to purchase binding to replace the cracking binding. I will not be able to use the furniture without repairing the binding. Please help. I spent a lot of money on this set and am very disappointed as the manufacturer will not honor the warranty saying it was only rusting and fabric that they cover.
Friday, September 2nd, 2011 at
2:42 pm
This company is well known in the community and advertises at Whitecaps games. It doesn’t matter how many times I call, or who I talk to, We still have a very expensive sunroom that leaks when it rains for over a year now. This job initially was to take 6 weeks. It took a year and a half. We have had numerous other issues also, that are too numerous to get into here. We have been dealing with this for 3 years or so. I feel like they think I will just go away, but I won’t! There is a 25 year warranty, and we can’t even get something fixed now. Any suggestions? Please help!
Sunday, February 7th, 2010 at
1:36 am
The furniture is made to look like wicker,however it is a resin material? The furniture was very expensive and the factory only offers a one year warranty.
Saturday, January 23rd, 2010 at
7:46 am
They really suck. I have bought 2 bedroom sets, a living room set, and a kitchen table and chairs…. guess how many of them are sturdy pieces, that wear well…. and guess how many are total garbage.
ALL of it is crap. If you are single or old, maybe its good, but if you have kids and plan to acutally use it, youre screwed. And dont buy the warranty, the person who files the claim on the phone has one job…. trick you into saying something to void your claim!!!!
I dont know who their vendors are but the SUCK!!!!
To the guy who said you get what you pay for…. I AGREE….
That said, it was not that cheap. 0 for a table and 0 each for chairs….
00 each for bedroom set and living room set….
They tell you it’s solid oak and it turns out to be Presswood. BTW they didn’t void my warranty. I could tell they were trying to get me to say something to void it, though.
Thursday, January 14th, 2010 at
12:50 am
I just went to a store here in St. Louis, MO area. I’m buying everything I need for a new home. This is on of those have everything stores. Anyway they have different sales reps for the different departments(ie; appliances, electronics, furniture, etc) So I talk to the furniture guy and pick out everything I need, mattress/box spring, bedroom set, dresser, check, night stands, kitchen table w/6 chairs, plus 3 extra chairs, sectional couch. Then I go to the appliance guy, pick out a frigerator, and a front loader washer dryer set by LG. The total for the furniture guy comes to about 9k, he goes down to about 6700 after tax and deliver, the total for the. The appliance guy has a total for 4243 after tax , del, and warranty on both the washer/dryer. His regular price is about 4350, so not much off, he stated the washer and dryer where already on sale at 999, each. So I have a total of about 10,900 after tax and deliver for everything. After an original price of about 13,300-13,500. Do you think these guys can come down more, maybe to the 7500 range for everything? If not I think I’m probably going to pass, but wanted to see if there is even a chance at the price.
Friday, November 27th, 2009 at
11:09 pm
I just bought a new kitchen set and am deciding what type of sliders to put on the bottom of the chairs.
I’ve heard that the ones that stick on fall off easily. However, that seems much easier than drilling them into the bottom of the chair. Also, wouldn’t that void a furniture warranty? And what are the chances of splitting the wood if that is done?
Friday, October 23rd, 2009 at
8:26 pm
We purchased 2 Lane Furniture leather recliner/rocking chairs. They are a little more than a year old and out of warranty, but one of them seems to have a problem that I was wondering how much it would be to fix. In the normal seating position, not reclined and foot rest in, as soon as you sit in the chair it immediately begins to recline without ever touching the lever on the side. Even if you push the lever back down, if the weight of a person is on the chair, it tries to recline. I compared the workings of the mechanical parts to the chair that works fine. I found that the bar that runs from the left side to the right side, and the spring attaches to, is rotating a lot farther back than the other one. The bracket that the spring rotates on seems to be binding up with another bracket as well. The chair still works fine, as long as you always recline. If anyone knows how to fix this, any websites that would help, or good repair shops in Los Angeles that would be great.
Thanks